Frequently Asked Questions - Joburg from 1 March for a limited season
Q Do you have an age limit?
A Madame Zingara welcomes all ages, however, children under 16 often get restless and tired as it is a long evening. From time to time some show content may be deemed to be of an adult nature and as such parental guidance is advised and is at your discretion.
Q Which nights are you open?
A Madame Zingara entertains from Tuesday to Saturday; however she often extends her hospitality up to seven nights a week. So be sure to stay in touch with her through her web site or befriend the Madame on Facebook to stay in the loop.
Q How can I book tickets?
A The Box Office will be delighted to assist you with your booking Monday to Friday, from 8am to 6pm, and on Saturday from 10am to 2pm. Please call them on 0861 MADAME / 0861 623263 to make your reservation.
Q How does payment work?
A A Please click on the Contact Us for full details of tickets and pricing structures. A pre Payment of R210 per guest will confirm your evening with us. The balance is payable on the night, along with your drinks and gratuity.
PLEASE NOTE: FOR SECURITY REASONS, PLEASE DO NOT SEND US YOUR CREDIT CARD DETAILS BY EMAIL AS A METHOD OF BOOKING. YOU NEED TO FIRST FIND OUT AVAILABILITY FROM THE BOX OFFICE, THEY WILL THEN TALK YOU THROUGH THE BOOKING PROCESS. WE DELETE ALL EMAILS WITH CREDIT CARD DETAILS AS WE DO NOT WISH TO PUT YOUR SECURITY AT RISK.
Q Can I book a private space in the Theatre of Dreams?
A The main stage, however, remains the house favourite, so please be sure to book well in advance.
Q Can the Theatre of Dreams be booked for Corporate and Private Functions?
A Most definitely – Madame Zingara is about Love and Magic after all! Email your enquiries to boxoffice@madamezingara.com or call one of the ladies in waiting to assist on 0861 MADAME / 0861 623263.
Q Are you able to accommodate me without a reservation?
A Unfortunately not, as Madame Zingara arranges precise seating for each show and therefore needs to know beforehand how many guests will be joining her for each evening's night of magic.
Q Is gratuity included in my reservation charge?
A No, gratuity is optional, however on tables of eight or more a ten percent service levy is added to your bill. Our floor staff are all long – standing members of a well trained team, and they are there to ensure that your every need is taken care of.
Q Is my reservation charge refundable?
A No, it isn’t, but we will make every effort possible to accommodate you on another night of your choice.
Q What is your dress code?
A Dress up or dress down – just be yourself and enjoy. If you feel the need to adorn yourself further, step inside our Bijoux Boutique and indulge!.
Q What is the Bijoux Boutique?
A The Bijoux Boutique is situated inside the tent and gives you the opportunity to purchase a little of your own Zingara magic… Getting into character is not only for the uninhibited – everything from a feather boa to an outlandish wig will make you feel right at home!
Q Can you help me arrange something special for a celebration?
A Yes we can and we do it with joy! The Box Office will help you arrange anything from a birthday cake to flowers! Many a magical proposal has happened in Madame's fantastical Theatre! But please do make these arrangements prior to your evening.
Q Where is the Theatre of Dreams venue located and how do I get there?
A The Theatre of Dreams is situated at Montecasino Outdoor Event Area, Fourways.
Please click HERE for a map
For a directional map once you get to Montecasino click HERE
GPS co-ordinates
Latitude: -26.024046
Longitude: 28.012969
Q Where can I park?
A Park in the multi storey parking, enter the Casino and directional signage will take you to the Outdoor Event Area. (R10 a car, paid on entry)
Q What time does the show start?
A Drinks are served from 6:00 pm. The theatre doors open at 7.00pm and you are requested to be seated by 7.30pm in order for us to start the show promptly at 20.15pm.
Q What time does the show end?
A The show ends at around 11.30pm, however the festivities often continue till late.
Q Do you have a bar?
A Madame Zingara has several fully licensed bars, including outside bars convenient for smokers, early arrivals and late night Disco chic.
Q Can I bring my own Vino?
A The Madame has carefully selected (and sampled!) a beautiful selection of vino to accompany the nights gastronomic delights. There is excellent wine to suit every pocket and palate and we therefore do not have a corkage policy.
Q Are you Vegetarian, Halaal and Kosher friendly and can you accommodate special dietary requirements?
A The chefs will gladly accommodate any one of these preferences. Box Office will make the necessary arrangements if notified when you make your reservation.
Q Can I take photographs inside the Theatre of Dreams?
A Yes with pleasure – however not during performances for safety reasons. Many of the acts are incredibly dangerous and a blinding flash could have catastrophic consequences.
Q Are you wheelchair friendly?
A Everyone can partake in the Madame's magic! Simply notify the Box Office when making your booking so that necessary table access can be arranged beforehand.
